הצהרת נגישות Accessibility Statement

Polished ("the App", "the Service") is committed to making our service accessible to all users, including people with disabilities. This statement details the efforts made, our level of conformance, and how to contact us about accessibility issues - in accordance with the Israeli Equal Rights for Persons with Disabilities Law (1998), the Accessibility-of-Service Regulations (2013), and Israeli Standard 5568.

1. Conformance Level

We aim to conform our Polished iOS app and marketing website (mypolished.com) to WCAG 2.1 Level AA and to Israeli Standard 5568. Accessibility work is performed continuously and integrated into the development cycle for every release.

2. iOS App - Accessibility Features

We aim for WCAG 2.1 Level AA and work is ongoing. Current actual state:

• VoiceOver - accessibility labels in place across the primary screens (Onboarding, Try-On, Gallery, Schedule, Settings). A full audit of secondary screens is scheduled before public launch.
• Dynamic Type - primary text sizes scale with the system setting across most of the app. A small number of fixed font sizes remain on individual screens — listed in §Known gaps.
• Color contrast - 4.5:1 for body text (warmGray = #5C5870 on white), 3:1 for primary UI components.
• Touch targets - primary buttons are 44×44 pt or larger. Some secondary navigation elements (calendar prev/next, schedule day cells) are smaller — see §Known gaps.
• Reduce Motion - respected across the splash, result spring, and polish detail rotation animations. Decorative animations are automatically suppressed when the system setting is enabled.
• Full RTL support for Hebrew.

3. Website - Accessibility Features

We aim for WCAG 2.1 AA conformance on the marketing site and on book.html:

• Semantic HTML5 structure (<header>, <main>, <nav>, <footer>).
• <button> elements (not <div onclick>) for the service-picker and time-slot picker - fully keyboard- and screen-reader-accessible, with aria-pressed for selection state (v12.1).
• <label for=…> bound to every form field; phone-format hints exposed via aria-describedby rather than title= alone.
• Alternative text on all meaningful images.
• Honors prefers-reduced-motion.
• One-click language switching between Hebrew and English.

3a. Known Gaps

Full transparency - here are the gaps we are working to close, with target dates:

• VoiceOver sweep across secondary screens - target: before public launch. (Initial sweep completed in May 2026 - core screens carry accessibility labels.)
• A small number of fixed font sizes on individual screens - target: migration to Dynamic Type within 30 days of public launch.
• Calendar prev/next chevrons and schedule day cells have tap targets smaller than 44×44 pt (currently 30-32 pt) - target: expand the hit-area (not the visual size) within 30 days of public launch.

4. Known Limitations

Despite our efforts, some pages, components, or content may not yet be fully accessible. We intend to address these promptly. If you encounter an inaccessible element - please let us know.

• User-generated content (e.g. photos uploaded by manicurists) does not always include descriptive alternative text.
• Some animations in the AR try-on experience are still being tested for full conformance.

4a. Physical Accessibility of Manicurist Salons

Polished does not verify and cannot guarantee the physical accessibility (e.g., wheelchair ramps, accessible restrooms, accessible parking) of the independent manicurists and salons listed on the platform. We operate as a digital directory only and do not audit private businesses' compliance with the Israeli Service Accessibility Regulations 2013 or Israeli Standard 1918 (built environment). Please contact the specific manicurist directly before booking to confirm physical accommodations meet your needs.

5. Accessibility Coordinator

Email for accessibility inquiries: info@mypolished.com
Response within 14 business days.

Certified accessibility coordinator details will be added before public launch.

6. Reporting an Accessibility Issue

If you experience difficulty or encounter content that isn't fully accessible, please contact us at info@mypolished.com and we will work to resolve it promptly. Please include:

• Description of the issue and where it occurs (app / website / specific screen).
• Type of assistive technology used (if any).
• Device model and operating system version.

7. Statement Updates

This statement is reviewed and updated at least annually, or after any significant change to the service. Last reviewed: April 25, 2026.